Epicurean Apothecary & Botanical Beauty Bar

Shipping & Returns Policy

Epicurean Apothecary and Botanical Beauty Bar

We want your experience with Epicurean Apothecary to be as smooth as possible. Please review our shipping and returns policy below.

Shipping

• Processing Time: Orders are typically processed within 2–4 business days. As our products are handcrafted in small batches, processing times may vary during busy seasons.

• Shipping Rates: Calculated at checkout based on weight, destination, and carrier.

• Delivery Time: Shipping times vary by carrier and location. Once shipped, orders usually arrive within 3–7 business days (domestic) or 10–21 business days (international).

• Order Tracking: You will receive a tracking number via email once your order ships.

• Responsibility: Epicurean Apothecary is not responsible for delays due to carriers, customs, or incorrect shipping addresses.

Returns & Exchanges

• Personal Care Products: For safety reasons, we cannot accept returns or exchanges on opened or used products.

• Unopened Products: Unopened and unused items may be returned within 14 days of delivery for store credit or exchange. Customer is responsible for return shipping costs.

• Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please contact us within 7 days with photos. We will send a replacement or issue a credit.

• Final Sale Items: Clearance, promotional, or custom items are not eligible for return.

Refunds

• Approved refunds will be issued as store credit, exchange, or refund to the original payment method (minus shipping fees).

• Refunds may take up to 5–10 business days to appear depending on your bank or card provider.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail serviceservice@epicureanapothecary.com